Quality Care
Objective
The Assessment-Based Technical Assistance (ERS) is designed to provide in-depth assessment, observation, and support to programs that strive to improve and provide high standard quality of care to children.
Process
The assessment-based technical assistance services may include a combination of onsite visits, email, fax and telephone calls. Below is a general overview of the onsite visit process.
- First Visit – Meet with the program director and classroom teachers chosen to participate in on-site ERS, discuss ERS process, answer questions, explain the role of CPC-ACCR staff as a colleague, & arrange observation visit.
- Second Visit – A three-hour classroom observation is conducted using an Environmental Rating Scale (ECERS, FCCERS or ITERS) and following the observation, a meeting with teachers and/or the director regarding questions that may need further clarification.
- Third Visit – Observation findings sent prior to the visit. Review observation findings at convenient time questions etc. with the director, teachers or a family child care provider choose two or three areas of focus for training and technical assistance leading to improving quality.
- Fourth & Fifth Visits – Post-technical assistance in training. Process grant applications for materials and discuss next steps & continuous improvement.
This general overview is not absolute, there can be three to six different sessions/visits during the course of three to six months. Our staff can be flexible to accommodate your program’s needs and schedule.
Observation score sheets and action plan will be compiled into a report using either ECERS-R, ITERS-R, or FCCERS-R. The score sheets & action plan will be given to the center/program prior to the last visit. These reports are intended for internal use only.
Additional Benefits for Participating Program:
- You may apply for the Learning Environment Quality Improvement Grant, Business Quality Improvement Grant, and or the Heath Care Consultancy Grant) for specialized training and educational supplies/materials;
- Training offered through these grants are Medication Administration (EpiPen and Emergency Medication are included), First Aid/CPR, Infection Control, Health & Safety…;
- Free services by our Registered Nurse on developing or revising a Health Care Plan.
Qualifications of CPC-ACCR Staff Conducting Assessment-based Technical Assistance:
- MA or BA in Early Childhood Education or Related Field
- Certified Observers in ECERS, ITERS, FCCERS
- Certified CLASS Observers
- SUNNY Certified Trainer in Health & Safety
- Certified American Red Cross First Aid and CPR Trainer
- Certified MAT Trainer and Registered Nurse.
*Note: Currently, ECLW is still accepting applications for those who are interested to participate. For more information, please contact the Provider Service Coordinator, Ms. Jessica Chen, at 212-941-0030 ext. 204 or send email to jchen@cpc-nyc.org; or Infant Toddler Service Coordinator, Ms. Xiao Wu, at 212-941-0030 ext. 261 or send email to xwu@cpc-nyc.org.