Quality Care
Objective
The Assessment-Based Technical Assistance (ERS) is designed to provide in-depth assessment, observation, and support to programs that strive to improve and provide high standard quality of care to children.
Process
The assessment-based technical assistance services may include a combination of onsite visits, email, fax and telephone calls. Below is a general overview of the onsite visit process.
- First Visit – Meet with the program director and classroom teachers chosen to participate in on-site ERS, discuss ERS process, answer questions, explain the role of CPC-ACCR staff as a colleague, & arrange observation visit.
- Second Visit – A three-hour classroom observation is conducted using an Environmental Rating Scale (ECERS, FCCERS or ITERS) and following the observation, a meeting with teachers and/or the director regarding questions that may need further clarification.
- Third Visit – Observation findings sent prior to the visit. Review observation findings at convenient time questions etc. with the director, teachers or a family child care provider choose two or three areas of focus for training and technical assistance leading to improving quality.
- Fourth & Fifth Visits – Post-technical assistance in training. Process grant applications for materials and discuss next steps & continuous improvement.
This general overview is not absolute, there can be three to six different sessions/visits during the course of three to six months. CPC-ACCR can be flexible to accommodate your program’s needs and schedule.
Observation score sheets and action plan will be compiled into a report using either ECERS-R, ITERS-R, or FCCERS-R. The score sheets & action plan will be given to the center/program prior to the last visit. These reports are intended for internal use only.
Additional Benefits for Participating Program:
- You may apply for the Learning Environment Quality Improvement Grant, Business Quality Improvement Grant, and or the Heath Care Consultancy Grant) for specialized training and educational supplies/materials;
- Training offered through these grants are Medication Administration (EpiPen and Emergency Medication are included), First Aid/CPR, Infection Control, Health & Safety…;
- Free services by our Registered Nurse on developing or revising a Health Care Plan.
Qualifications of CPC-ACCR Staff Conducting Assessment-based Technical Assistance:
- MA or BA in Early Childhood Education or Related Field
- Certified Observers in ECERS, ITERS, FCCERS
- Certified CLASS Observers
- SUNNY Certified Trainer in Health & Safety
- Certified American Red Cross First Aid and CPR Trainer
- Certified MAT Trainer and Registered Nurse.
*Note: Currently, CPC-ACCR is still accepting applications for those who are interested to participate. For more information, please contact the Provider Service Coordinator, Ms. Jessica Chen, at 212-941-0030 ext. 204 or send email to jchen@cpc-nyc.org; or Infant Toddler Specialist, Ms. Helen Zhu, at 212-941-0030 ext. 225 or send email to hzhu@cpc-nyc.org.